Changes Coming for Paper Checks
Two changes are coming for retirees who receive their benefits via paper check: a new, later mail date and a new look. Retirees who get their benefits payments via paper check will be waiting a day or two longer to receive them beginning with benefit payments dated January 1, 2013.
UC is changing the payment mail date to ensure retirees are not cashing checks before the check date. Currently, UC mails paper checks so that they arrive by the first of each month. In some cases, because of the vagaries of the calendar, checks are arriving and being cashed prior to the first of the month. "We must align our systems with best business practices," said Joe Lewis, director of the Retirement Administration Service Center, "and this change will ensure we do so."
In fact, UC encourages those receiving paper checks to change to direct deposit. Paper checks are less secure than direct deposit, and problems with lost or stolen checks, checks sent to the wrong address because people have not notified UC of an address change and other issues require UC to stop payments on checks, reissue checks, and spend hours searching for retirees' addresses.
All of these processes cost the university thousands of dollars annually at a time when budgets are tight. Direct deposit statements are posted online to your secure At Your Service Online account (https://atyourserviceonline.ucop.edu/ayso) prior to the first of the month so you can see your benefit payment amount sooner than you do if you receive a paper check.
It's easy to sign up for direct deposit online.
- Sign in to your personal account on At Your Service https://atyourserviceonline.ucop.edu/ayso
- Select "Benefits Income" from the menu and then "Manage Direct Deposit."
- Follow the steps to enter your bank account information. You can also securely change your bank account information at any time.
If you have questions about changing to direct deposit, call UC Customer Service at 800-888-8267.
New Look for Paper Checks
Beginning with the July benefit check arriving August 1st, UC's benefit checks will have a new look. UC has hired Wells Fargo to print and mail the paper checks and direct deposit statements for those who are not viewing the statements online.
Welcome to our website!
You can find current events, benefits, and news of interest to retired employees if you link to the Emeriti/Retirees Center site.
The UCSB Emeriti/Retirees Center creates, prints and distributes a quarterly newsletter that is sent to retired faculty and staff. If you have questions, contact the Emeriti/Retirees' Center .
Our address is:
3101 Student Affairs & Administrative Services Building (SAASB)
Santa Barbara, CA 93106-3160
Contact UC Customer Service for help with benefits questions.
You may also link to the University of California Office of the President’s At Your Service website for information about UC Retiree benefits.